Objective
1. Tick the correct synonym. (10)
(i) Exemplify (reprehensible, empty, illustrate, finish)
(ii) Crestfallen (humiliated, hard, frustrated, elite)
(iii) Frugal (prolific, efficacious, clamour, thrifty)
(iv) Hypothesis (assumption, exaggeration, conscuption, notion)
(v) Gluttony (frugality, voracity, torment, thwart)
(vi) Abhor (crave, reconcile, detest, rude)
(vii) Ludicrous (clumsy, deficient, absurd, wise)
(viii) Blooming (fading, quiet, flowering, mild)
(ix) Germinate (shoot, expand, alien, decay)
(x) Elude (evade, sway, rule, fascinate)
Subjective
2. Answer the following questions. (20)
(i) What is meant by post script in a business letter?
(ii) What are the ways to improve listening?
(iii) What is meant by analysing audience while writing a persuasive message?
(iv) What is the difference between verbal and non-verbal communication?
3. Answer the following questions. (30)
(i) Effective management is based on effective machinery of communication. Explain.
(ii) Explain in detail the seven C's of oral communication.
(iii) Explain in detail the importance of effective speaking and listening.
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